My best friend had surgery here
Pleasant hospital with a good reputation. Excellent dialysis team. There is also an exceptional customer service attendant called Mike, whose pleasant and kind manner, had made my trip as good as possible.
Administration is, as always in these situations, ultimately responsible for the inadequate staff and questionable/lacking care provided. Until there are changes implemented, LMC will continue to have a poor reputation which is completely deserved.
I've held off on this review because I'm a man of many chances. It's a hostile culture created by a managerial failing. The facility is nice, but there are some major failings when it comes to basic applications of human decency. This isn't always the case. I've encountered some good staff and bad, but the bad is more than enough to outshine the good. It is a very passive aggressive environment and filled with egos and attitude problems. The brick and mortar structure saved this from a 1 star rating.
Will never go to LMC again or recommend LMC to anyone. My spouse was critically ill and had a week long admission. 2 of the many MDs he was seen by were very good, the others left much to be desired. The nurses were, at best mediocre. While classified as a Intensive Care patient, the wait time for nursing to respond to the call light was unacceptable. Yet, they could be heard visiting and giggling outside the door at the nurse's desk. I am a RN and absolutely feel that when I was there the response time was even worse, in hopes I would take care of his needs. The new hospital is very attractive, it's too bad the standards of care don't even come close to the expense and efforts put into the physical building and decor.
ER has improved the quality of the staff in the past 3 months to all time high. Great care now when I would have rated it a 1 before.
I've also had many professional contacts with several departments. Again, unimpressed overall.
Great Medical Professionals, top-notch staff, and superb patient care!
Lakeview Medical Center is a US Hospital based in Rice Lake, Wisconsin. Lakeview Medical Center is located at 1700 W Stout St, Rice Lake, WI 54868, USA.
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